An Important Update from the POPS | The Philly Pops

An Important Update from the POPS

In these difficult times, the health and safety of our patrons, musicians, and community are of paramount importance to us. Following the recommendations of the Mayor and the City of Philadelphia regarding all events over 1,000 people, The Philly POPS has postponed the upcoming performance of HAMMERSTEIN: The Song is You and Disney’s Broadway Hits.

Hold on to your tickets, because your current tickets will still be valid for both shows!

More details about HAMMERSTEIN: The Song is You available here.

More details about Disney’s Broadway Hits available here.

The Philly POPS COVID-19 Frequently Asked Questions

Is The Philly POPS canceling its upcoming performances due to COVID-19?

The Philly POPS and our partner organizations are closely monitoring the spread of the novel coronavirus, COVID-19. We are committed to the health and safety of our guests and patrons.

In accordance with the recommendations of officials at the city and national level, we have postponed our April shows, HAMMERSTEIN: The Song is You and Disney’s Broadway Hits.

Disney’s Broadway Hits has been rescheduled for April 8, 2020. Dates for the rescheduled performance of HAMMERSTEIN are forthcoming. All tickets that have already been purchased will automatically be valid for these rescheduled shows.

Can I get a refund for my tickets?

The Philly POPS is not offering refunds for tickets that have already been purchased. We understand that some guests may not be able to attend rescheduled performances.

HAMMERSTEIN ticket holders may exchange their tickets (with no fees) for the Sunday May 3, 7:30pm performance of SINATRA: A Man and His Music, or for any show next season*.

How do I exchange tickets?

For HAMMERSTEIN tickets, call Patron Services at 215-893-1999 or call 215-875-8004 to speak to a POPS representative.

Tickets for The Met are subject to Ticketmaster guidelines and policies which can be clarified by dialing 1-800-745-3000.

*Ticket exchanges for 2020–2021 season shows will be processed over the summer. Ticket price value will be matched, but seat location will be subject to availability.

What happens if the situation gets worse in Philadelphia?

The Philly POPS will be in constant contact with its partners at The Met Philadelphia, The Kimmel Center, and the City of Philadelphia. Updated information will be shared as soon as it becomes available.

Updated: 3/20/20